Privacy Policy

Last Updated: May 1, 2024

Welcome to SliceLine Pizza Delivery. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sliceline.ca, use our mobile application, or interact with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website or app
• Place an order for pizza delivery
• Sign up for our newsletter
• Contact our customer service
• Participate in promotions or surveys
• Post comments or reviews on our website

This information may include:

• Name
• Email address
• Phone number
• Delivery address
• Payment information
• Order history

Information Automatically Collected

When you visit our website or use our app, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Device information
• Usage patterns
• Geographic location (with your consent)

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Our cookies are used for:

• Remembering your preferences
• Enhancing site navigation
• Analyzing site usage
• Personalizing your experience
• Helping us understand the effectiveness of our marketing campaigns

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and deliver your pizza orders
• Create and maintain your account
• Provide customer support
• Send you order confirmations and updates
• Communicate with you about promotions, new menu items, and other news
• Improve our website, products, and services
• Monitor and analyze usage patterns and trends
• Protect against unauthorized access to our services
• Comply with legal obligations

3. Sharing Your Information

We may share your personal information in the following situations:

With Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

If SliceLine is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

8. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this privacy policy periodically for any changes.

9. Third-Party Websites

Our website may contain links to third-party websites and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

10. Analytics

We use Google Analytics and Facebook Pixel to help us understand how our customers use the site. These analytics services use cookies to collect information about your use of our website. This information is used to compile reports and to help us improve our website. The information collected is anonymous and includes the number of visitors to the website, where visitors have come to the site from, and the pages they visited.